@misc{Durugy_Andras_Use_2017,
 author={Durugy, Andras and Kollar, Peter},
 copyright={Wyższa Szkoła Bankowa w Poznaniu},
 address={Poznań},
 howpublished={online},
 year={2017},
 publisher={Wydawnictwo Wyższej Szkoły Bankowej w Poznaniu},
 title={Use of Mystery Shopping in Competence Measurement and Human Development: Results of an Empirical Research in Hungary},
 type={artykuł},
 keywords={competency, measurement, observation, mystery shopping},
}